Customer Service versus Customer Experience – Which Is Champion? Think about the last time you received great customer service. You most likely described it as ‘that company gave great customer service’ but what you most likely meant is your overall experience with company. When talking, people often confuse customer...Read more
Why You Should Have A Responsive Website A responsive website is making sure that your website is optimised for an easier viewing and browsing experience on mobile devices. So why do YOU need a mobile responsive website? The answer lies in the decreasing sales of PC’s and an increase...Read more
A lot of the time, customers arrive to a website and abandon it immediately. Why? Either because they don’t easily find what they are looking for or because the site does not meet certain standards. However, what are the standards that customers expect when visiting an online shop? To...Read more
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